Support

Help with Kitchen Quest. Can't find your answer? Email hello@emberworkapps.com and we'll get back to you.

Keeping your kitchen on a new phone

In the app, open Settings and tap Sign in with Apple under Account. Your kitchen is then saved to your Apple ID. On a new phone, or after reinstalling, sign in with Apple again and choose Switch kitchens to bring it back.

Restoring purchases

Realms you've bought stay yours. On a new phone, open Settings and tap Restore under Restore purchases. It also delivers an energy refill that was paid for but didn't arrive.

Refunds

Purchases are made through Apple, so refunds are handled by Apple. Visit reportaproblem.apple.com to request one.

Deleting your account

Open Settings and tap Delete account (it asks you to tap twice). This permanently deletes your account, progress, photos, and Plating Duels entries, and ends the Sign in with Apple connection if you used it.

Reporting a dish or a cook

In Plating Duels, tap the flag on a plate to report it or to block that cook. We review reports promptly. You can also email us about anything that worries you.

Cooking safely

Kitchen Quest involves real heat and sharp tools. Take your time, and always check recipes against your own allergies and dietary needs.